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If you ever need to know something, we’re always on hand to help. In the meantime, we’ve compiled a list of the most common questions.
If you have any other questions, please contact us on 0345 850 4545 (weekdays 8:00am-4:45pm) or email us at customersales-1@greeneking.co.uk
- To open a new free trade account, contact Greene King directly:
New customer enquiries: 0345 712 5875
Greene King creates an online account when your first order is placed and approved.
- You can place orders:
Online through the ordering portal
By phone through Customer Sales teams on 0345 600 1799
-The minimum order amount is £300 ex VAT
- Specific cut-off times may vary by region and delivery schedule. Contact Customer Sales for your account-specific cut-off time.
- Delivery days depend on your location and agreed delivery schedule.
- Contact Customer Care on 0345 850 4545
- Contact Customer Care immediately using the delivery/account query team on 0345 850 4545
-Go to the ‘my account’ section of your online account, under ‘My history’ and click into ‘Credit Account Management’ where you can there access your statements and invoices.
-We offer Business advice, Cellar Service, Financial support, social media and marketing assets and a value hub where we can introduce you to external suppliers to support in financial savings in insurance, consumables, entertainment, payment solutions and many more.
- Greene King and Belhaven Free Trade supply across England and Scotland.
-Yes we do. We supply kegged products and provide cellar/dispense system support to ensure your venue is running smoothly.
- Use the password reset or “forgot password” option on the ordering website login page. If you cannot access your account, contact Customer Support.
- Contact Customer Sales on customersales-1@greeneking.co.uk or call us on us on 0345 850 4545 (weekdays 8:00am-4:45pm)
- POS materials and merchandise are generally available through your sales development manager. If unsure, contact Customer Sales for assistance.
Existing customers can reach us at 0345 600 1799 (weekdays 8:00am - 4:45pm) or email customersales-1@greeneking.co.uk